Legal
Refund and Cancellation Policy
The final policy will be confirmed in the signed coaching agreement before any paid engagement begins.
Draft for professional review
This page is a working draft and should be reviewed by qualified Texas counsel before the site accepts payment or launches publicly.
The signed agreement controls
No coaching purchase should be accepted until the participant receives and signs an agreement stating the scope, term, payment schedule, refund rules, rescheduling policy, termination rights, and dispute process. That signed agreement controls over this website summary.
Capacity is reserved
Private coaching reserves a limited place on Tyler's calendar. The final agreement should explain when a place becomes non-refundable, whether any cancellation period applies before the start date, and how unused installment obligations are handled after work begins.
Rescheduling and missed sessions
The agreement should define required notice for rescheduling, whether missed sessions are forfeited, how many sessions may be moved, and what happens if Tyler must reschedule.
Termination
The agreement should describe each party's right to end the engagement for nonpayment, misconduct, repeated nonparticipation, breach of confidentiality, or another material breach, along with the financial consequences of termination.
No outcome-based refunds
Unless the final agreement expressly says otherwise, fees are for Tyler's time, access, review, and coaching—not a guaranteed number of clients, revenue, profit, or other business result.
Requesting help
Billing or scheduling concerns should be raised promptly in writing so they can be addressed under the executed agreement and applicable law.
Draft updated August 18, 2026 · Questions: tyler@lackeyworks.com